This Privacy Policy describes how Family Shield Coverage ("we," "us," "our") collects, uses, shares, and protects information when you visit our website, submit information through our forms, or otherwise interact with our services.
By using this website and submitting information, you acknowledge that you have read, understood, and agree to the terms of this Privacy Policy. If you do not agree with this Privacy Policy, please do not use our website or submit your information.
Family Shield Coverage is a lead generation and consumer-matching service. We connect consumers seeking final expense, life insurance, and related coverage information with licensed insurance agents and partners who can provide quotes, information, and policy options.
We are not a licensed insurance company, broker, or agent. We do not sell insurance policies. We do not provide insurance advice. We do not make underwriting decisions. We connect interested consumers with third-party licensed professionals.
When you complete a form on our website, we may collect:
When you visit our website, we may automatically collect:
This information is collected using cookies, pixels, session recording technologies, and analytics tools.
We use the information we collect to:
By submitting your information through our forms and clicking the consent checkbox or submission button, you provide your express written consent to be contacted by Family Shield Coverage and licensed insurance agents and partners at the phone number and email address you provide.
You expressly consent to receive:
These communications will be regarding final expense insurance, life insurance, related coverage products, and your inquiry.
You understand and acknowledge that providing this consent is not required to purchase any goods or services. You may decline to provide consent and still seek information through alternative means.
Message and data rates may apply. Message frequency varies. You may receive multiple messages depending on the status of your inquiry and the practices of the licensed agents we connect you with.
You may revoke your consent at any time by:
We will process opt-out requests within ten (10) business days. Note that revoking consent for marketing communications does not affect your right to receive transactional or informational communications related to existing inquiries or transactions.
The licensed insurance agents and partners we connect you with operate independently. They are responsible for their own compliance with the Telephone Consumer Protection Act (TCPA), state telemarketing laws, and Do Not Call regulations. If you wish to opt out of communications from a specific agent, you must contact that agent directly.
We are a lead generation service. By submitting your information, you understand and agree that:
We may share your information with multiple licensed agents to help you receive competitive quotes and options.
We use Meta Pixel to track user interactions on our website, measure the performance of our advertising campaigns, deliver relevant ads to you across the Meta platforms (Facebook, Instagram, etc.), and build audiences for advertising purposes. Meta may collect or receive information from this website and use it in accordance with Meta's Privacy Policy.
We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products and services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products and services and online activity. Additionally, we use this information for site optimization, fraud and security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.
We may use Google Analytics to understand site traffic and user behavior. Google Analytics uses cookies and similar technologies. You can learn more at Google's Privacy Policy.
We may use additional analytics, conversion tracking, and advertising tools as our business evolves. We will update this Privacy Policy when material changes occur.
We use cookies, pixels, web beacons, local storage, and similar technologies to enhance your user experience, remember your preferences, track performance and analytics, support advertising and remarketing efforts, and detect and prevent fraud. You can disable or delete cookies through your browser settings. However, doing so may affect the functionality of our website.
We retain your information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal, regulatory, and accounting obligations, resolve disputes, and enforce our agreements.
Specifically, we retain consent records (including timestamp, IP address, the form submitted, and the disclosure language presented to you) for a minimum of four (4) years following your last interaction with us, consistent with the statute of limitations for TCPA claims.
We implement reasonable administrative, technical, and physical safeguards designed to protect your information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the Internet or method of electronic storage is completely secure. We cannot guarantee absolute security of your information. You acknowledge that you provide your information at your own risk.
Depending on your state of residence, you may have the right to access the personal information we hold about you, correct inaccurate information, delete your personal information (subject to certain exceptions), opt out of the sale or sharing of your personal information, limit the use of sensitive personal information, receive a copy of your information in a portable format, and not be discriminated against for exercising your rights.
If you are a California resident, you have specific rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA). To exercise your rights, contact us at support@familyshieldcoverage.com.
Residents of Virginia, Colorado, Connecticut, Utah, Texas, and other states with comprehensive privacy laws may have similar rights. Contact us to exercise these rights.
To make a request, contact us at Email: support@familyshieldcoverage.com. We will respond to verifiable requests within the timeframes required by applicable law.
Our website and services are intended for adults aged 18 and older. We do not knowingly collect personal information from children under 18. If you believe we have inadvertently collected information from a child, please contact us immediately at support@familyshieldcoverage.com so we can delete it.
Some browsers offer a "Do Not Track" (DNT) signal. Because there is no industry standard for responding to DNT signals, we currently do not respond to them. We will continue to monitor industry developments.
Our website may contain links to third-party websites, products, or services. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party sites you visit.
Our services are intended for users located in the United States. If you access our website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States, where data protection laws may differ from those in your country.
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. When we make material changes, we will update the "Effective Date" at the top of this Policy. We encourage you to review this Privacy Policy periodically.
Your continued use of our website after changes are posted constitutes your acceptance of the updated Privacy Policy.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Family Shield Coverage
Urbanización Parques del Río, Km 1 Vía Samborondón
Email: support@familyshieldcoverage.com
Phone: (412) 492-3508